Operations

Our Operations service is designed to help healthcare organizations achieve optimal efficiency, compliance, and leadership stability. With a strong foundation in operations and compliance, we provide strategic assessments and interim leadership solutions that enhance performance and mitigate risks.

Key Offerings

Compliance Program Risk Assessments – Identifying and addressing compliance vulnerabilities to safeguard your organization.

Operational Assessments – Evaluating workflow efficiency, staffing models, and revenue cycle management for better performance.

Temperature Checks – Quick, focused mini-assessments to address active compliance or operational concerns in real time.

Interim Leadership Support – Short-term executive leadership to maintain stability during transitions, ensuring continuity in operations and compliance leadership.

Just-in-Time Support

Many healthcare organizations struggle to stay ahead of regulatory changes, operational inefficiencies, and leadership gaps. Seeking external expertise ensures that your organization remains proactive rather than reactive in addressing these challenges.

External assistance is beneficial when:

Your organization is preparing for an internal or external audit.
Leadership recognizes inefficiencies but lacks internal resources to address them.
New regulations or policy changes require expert interpretation and implementation strategies.
There is an immediate operational or compliance issue that needs quick resolution.
A leadership transition leaves a temporary gap in executive oversight, requiring interim leadership support to maintain stability.

Our Approach

Our methodology is rooted in expertise, strategy, and collaboration. Dr. Lisa L. Campbell holds the CHC (Certified in Healthcare Compliance) credential and has extensive experience in healthcare operations, compliance, and leadership.

Our approach includes:

A thorough assessment of current operations and compliance standing.
Identifying gaps, risks, and inefficiencies through industry best practices.
Delivering tailored recommendations that align with regulatory requirements and organizational goals.
Providing actionable steps and ongoing support to implement meaningful improvements.
Interim leadership placement to ensure smooth transitions in compliance and operational leadership roles.

Testimonials

Dr. Campbell’s expertise in compliance and operations was instrumental in identifying key risks we had overlooked. Her recommendations strengthened our compliance program significantly. Compliance Officer, Healthcare System.